General Manager - Maritimes Region - #445682

Position Overview:

The Regional General Manager for the Maritimes is accountable for the overall performance of operations, sales, customer service, and profitability across all branches located in the Maritimes. Acting as a strategic, operational, and commercial leader, the incumbent ensures consistency in business practices, flawless execution of corporate plans, and robust talent development within the regional team.

More specifically, your main tasks will be:

Regional Leadership

• Oversee all branch managers within the region.
• Ensure local operations align with the corporate vision and objectives.
• Foster collaboration among branches to maximize regional synergies.
• Represent the region to senior leadership and advocate for territorial needs.
  
  

Business Development & Sales Growth

• Develop and execute a regional growth plan in partnership with sales teams.
• Track key performance indicators (KPIs) for sales, margins, active customers, and satisfaction.
• Maintain and expand strategic business relationships with major clients.
• Identify new market opportunities and recommend opening additional service points when warranted.
  
  

Operational Management

• Safeguard operational efficiency at every branch (logistics, inventory, service, facilities).
• Implement best practices and uphold quality, safety, and compliance standards.
• Manage operating budgets, control expenses, and optimize profitability.
  
  

Human Resources & Corporate Culture

• Coach, motivate, and evaluate branch managers and regional teams.
• Take an active role in recruiting key talent for the region.
• Oversee employee training, succession planning, and retention.
• Promote a culture of engagement, high performance, and respect.
  
  

Communication & Reporting

• Provide regular reports to executive management on regional results, challenges, and initiatives.
• Effectively relay corporate priorities to local teams.
• Serve as an ambassador for corporate culture, values, and projects.
  
  

Requirements:

• Bachelor’s degree in operations management, Industrial Engineering, or related field (MBA considered an asset),
• 7–10 years of relevant experience in a medium‑ to large‑size multi‑site organization,
• Solid knowledge of logistics and distribution issues, key metrics, cost control, and operational needs,
• Experience in distribution, B2B sales, or retail (asset),
• Bilingual (French and English), spoken and written.
  
  

The Ideal Candidate Is…

• A strategic, inspirational leader with the ability to build and guide teams toward results.
• Gifted with excellent judgment and strong problem‑solving abilities.
• Known for a strong work ethic, positive attitude, and leading by example.
• Comfortable operating at both strategic and “hands‑on” operational levels.
• Highly knowledgeable about the Maritimes market.
• Skilled in business development.
• Capable of managing multi‑site complexity.
• Willing to travel regularly within the region.
  
  

Who are we?

Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.

Our customers – More than 80,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.

Our team – 2,200 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders.

What We Are Offering

• A balance between work and personal life
• A dynamic and inspiring environment
• A competitive salary that is based on the market.
• A progressive salary driven by performance and managed by objectives results.
• An Employee Share Purchase Plan (ESPP).
• A group insurance plan to meet your personal needs.
• Competitively priced products
• Free parking
  
  

Are you interested in this position?

We invite you to visit our corporate website at Language | Recruitment in order to submit your application.