Assistant Manager - #441240

Lacoste


Date: 2 weeks ago
City: Richmond, BC
Contract type: Full time
  • Overseeing staff
  • Ensuring that business operations run smoothly
  • Handling escalated customer queries and grievances
  • Taking over the duties and responsibilities of the General Manager in the event of their absence
  • Scheduling and coordinating meetings
  • Conducting employee performance reviews
  • Developing good customer relationships
  • Participating in recruitment and dismissal processes
  • Smoothing out problems within the workplace
  • Addressing employee and customer concerns
  • Ensuring company policies are followed
  • Optimizing profits by controlling costs
  • Hiring, training and developing new employees
  • Resolving customer issues to their overall satisfaction
  • Supervising employees on a day-to-day basis
  • Creating staff rosters and work schedules
  • Evaluating the performance of staff
  • Ensuring overall customer satisfaction
  • Delegating tasks according to employee skill, availability and position
  • Implementing workflow enhancements to improve productivity and efficiency
  • Assisting manager in training new hires, monitoring employee performance and recommending promotions

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