Student Engagement and Experience Coordinator - #381179

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Department of Student Experience

Mount Royal University’s Office of Student Experience works closely with staff and faculty to better understand our students and learn what we can do to ensure their success. Our goal is to help students learn about and navigate campus resources. As such, we are home to Orientation & Transition, the Early Support Program, and Student Engagement. This is a relatively new office that aims to empower students on their academic journey, get connected on campus and make memories that matter.

About the Role

The Student Experience & Engagement Coordinator is a new role on campus and will be a pivotal position that works to enhance student experience and create a vibrant and inclusive campus community by developing and executing student-centered programming and events. Reporting to the Manager, Student Experience, the Coordinator develops proactive and reactive activities and programs to respond to student and community needs. The Student Experience and Engagement Coordinator coordinates low-barrier and scalable initiatives that support first-year students, upper year students and high-achieving students such as presidents’ scholars. The research, development, implementation, and evaluation process is centered around holistic student development through transformational experiences, primarily through events and programs.

Responsibilities

Deliver Transformational Experiences

• Deliver large scale, student-centered, research-informed programming to enhance the student experience and create a vibrant campus community.

• Build and maintain campus events such as the Campus Carnival, Colour Run, Student Leadership Conference and interfaith campus initiatives.

• Engage in exceptional event management practices to deliver outstanding programming through the use of fiscally responsible approaches to deliver high-quality, highly-visible events on campus.

• Demonstrates budget management and best financial practices including purchasing card reconciliation, Requests for Proposals and other financial requirements for event execution.

• Generate sponsorship revenue to support meaningful initiatives.

• Coordinates logistics of both online and in-person programming for students, including registration, communication, way-finding, and user experience.

• Implements universal design for learning strategies and differentiated approaches for event planning and communication development for events.

• Uses project management best practices to plan and implement impact student events.

• Recruits, trains, and supervises student volunteers that support programs and events.

• Engage and cultivate relationships with student volunteers on campus.

• Support high-achieving students through programs such as Golden Key and Presidents’ Scholars.

  
  

Student Engagement Through Research & Assessment

• Use relevant data to inform programming including the use of NSSE, CUSC, Mount Royal’s data visualizations, and other existing data sources.

• Conducts effective assessment and evaluations to constantly improve and innovate. All programming is rooted in intentional and clearly-defined outcomes.

• Assessment and evaluation methods and tools are aligned with intended outcomes.

• Monitor and communicate student experience trends, outcomes, challenges, and gaps.

• Track a series of intentionally defined measures of student experience and success through existing and new instruments.

• Uses sound theoretical frameworks to support programming, including the eight dimensions of wellness, Lizzio’s five senses model, Chickering’s theory of development, and Bandura’s theory of self-efficacy.

  
  

Communication & Strategic Partnerships

• Develops and implements strategic marketing and communication plans.

• Supports all partnership engagement, including sponsorship and vendor management.

• Communicates through multiple mediums including email, social media, posters, newsletter, Learning Management System(s) (D2L), and Content Management System(s) (website).

• Develops and facilitates student facing initiatives that require strong public speaking skills.

• Collaborates intentionally with all campus partners, and specifically, the Orientation and Transition team in delivery of student support and success initiatives.

  
  

Other duties as assigned.

Qualifications

• University Bachelor Degree in a relevant discipline

• 2-3 years experience in event management

• Experience in working across disciplines and with multiple interested parties

• Experience engaging, training and cultivating volunteers

• Ability to work flexible hours including some evenings and weekends

• Proven project management experience with large-scale planning

• Exceptional understanding of program development and assessment

• Excellent oral, verbal and written communication including formal presentations

• Ability to conduct research and analyze data

• Understanding of experiential learning and the developmental process

• Time management, ability to meet deadlines, organization and attention to detail

• Computer proficiency in Google Suite and Microsoft (Word, PowerPoint and excel)

• Team player and sense of adventure

  
  

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.

Salary: $55,982.00 - $70,841.00 per annum

Closing Date: May 2 , 2023

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).

Recent Mount Royal graduates who are foreign nationals may be eligible to work on campus. Please refer to the Citizenship and Immigration Canada website under Post-Graduation Employment at http://www.cic.gc.ca/english/study/index.asp.