Data Warehouse Support and Enhancement Specialist - #451559

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Job Description

Position Overview:

We are seeking a skilled and proactive Data Warehouse Support and Enhancement Specialist to join our team. The ideal candidate will be responsible for maintaining, supporting, and enhancing our data warehouse environment. The role involves handling complex incidents, mentoring junior developers, and collaborating with various stakeholders to ensure seamless operations and improvements.

Key Responsibilities:

Technical Leadership and Mentorship:

• Mentor junior developers, providing guidance, knowledge sharing, and validation of their work.
• Conduct code reviews and ensure adherence to best practices and coding standards.
  
  

Incident Management:

• Act as the primary point of contact (SPOC) for critical incidents (P1 and P2).
• Resolve incidents that cannot be addressed by Level 1 support and escalate to appropriate teams (Client or 3rd parties) when necessary.
• Assist in building a comprehensive knowledge base (KB) to enable efficient incident response by Level 1 support in the future.
  
  

Problem Management:

• Analyze recurring issues and propose permanent solutions to address root causes.
• Collaborate with stakeholders to complete root cause analyses (RCA) and implement corrective measures.
  
  

3rd Party and Vendor Coordination:

• Coordinate with 3rd party technical support teams and manage support tickets effectively.
• Serve as the subject matter expert (SME) for technical escalations related to Change the Bank (CTB) and problem resolution.
  
  

Operational Handover and Reporting:

• Provide detailed daily updates on activities, including shift handovers to ensure continuity.
• Maintain thorough documentation of processes, changes, and resolutions.
  
  

Business Requirements Analysis and Development:

• Work closely with business teams to analyze and understand requirements.
• Develop and implement code changes to meet business needs, ensuring quality and efficiency.
  
  

Testing and Validation:

• Conduct thorough testing of code changes, including functional changes and non-regression testing.
• Ensure robust quality assurance processes are in place.
  
  

Mandatory Technical Skills:

• Proficiency in PL/SQL and Sybase SQL for database development and troubleshooting.
• Expertise in Shell Scripting for automation and operational tasks.
• Hands-on experience with Control-M for batch job scheduling and monitoring.
• Proficiency in SQL development tools such as SQL Developer and Rapid SQL.
  
  

Optional Skills:

• Familiarity with ETL tools (e.g., Informatica, DataStage, or Talend) is an added advantage.
  
  

Qualifications and Experience:

• Proven experience in supporting and enhancing data warehouse applications.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work in a dynamic environment and handle multiple priorities effectively.
  
  

Preferred Attributes:

• A proactive mindset with a focus on continuous improvement.
• Ability to mentor and inspire team members.
• Experience in coordinating with cross-functional teams and external vendors.
  
  

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.