Photography Community Engagement and Customer Service Representative (Print Shop) - #451499

Photography Community Engagement and Customer Service Representative (Print Shop)

• Do you enjoy building relationships with businesses that are part of the photo eco-system?
• Do you enjoy organizing photography workshops, and guess speaker events?

#

As a Photography Community Engagement and Customer Service Representative, you will play a key role in increasing foot traffic to the Canon Print Shop by engaging with the local and online photography eco-systems.

Key Responsibilities

• Engaging with the online photography community by moderating discussions, answering questions, and promoting the shop’s services
• Identifying and developing partnerships with complementary businesses, such as framing and photo editing services, to enhance service offerings
• Working closely with the marketing team to develop and execute promotional campaigns and events including
• Photography workshops,
• Guest speaker sessions to enhance customer engagement and service offerings.
• Promoting Canon Print Shop programming and services to businesses and communities in the surrounding area by making in-person visits and meetings.
• Tracking and reporting on the effectiveness of marketing campaigns, community engagement efforts, and sales activities in order to provide feedback for future initiatives.
• Working with the marketing team to create content for social media, the Canon Canada website, and newsletters to promote the shop’s products and services
• Handling print orders from intake to fulfillment, ensuring quality, accuracy, and timely delivery
• Ensuring the proper opening and closing of the Canon Print Shop
• Maintaining cleanliness and safety standards

To Succeed, You Will Have

• High School or Equivalent Diploma
• Minimum 3 years’ experience with community engagement in the photo eco-system
• The ability to manage multiple projects, print deadlines, and process improvement project impacting the print shop
• The ability to generate reports and analyze data for management recommendations
• Knowledge of Adobe Photoshop and Lightroom for basic photo editing

Why Join?

HUB WORK

• This role will require you to work different shifts to operate the Print Shop, including opening and closing procedures, based out of your assigned office, Monday to Friday, from 8:30 am to 4:30 pm and/or 9:30 am to 5:30 pm.

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• Free coffee and snacks
• On-site cafeteria and outdoor patio
• Employee gym and fitness center
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement
• Employee Appreciation Events

Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.

At Canon Canada, we've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at [email protected] or at 1-855-531-3850 or 905-863-8713. To learn more about Canon Canada, visit careers.canon.ca.