Information Technology Application Analyst - #446321

Be a part of building a stronger, safer workforce!

As the national safety association for the oil and gas industry we advocate for worker health and safety. 

Everything we do is guided by our values: trusted, responsive, collaborative, disciplined and proactive. When you join Energy Safety Canada, you are part of a team committed to getting workers home safely every day. 

What is the opportunity:

The IT Analyst will work within Energy Safety Canada’s policies and procedures to contribute to ensuring clients, both internal and external can access, acquire, organize, and store information successfully.

What will you do:

• Provide application support to business units in an effective and efficient manner with the use of proven troubleshooting methods and techniques. Record, track, document, and escalate end user issues using ITIL processes and incident management software. Monitor issues for trend and escalate as appropriate. Provide meaningful incident management dashboard for management review and corrective actions 
• After consulting with users, design, develop and maintain reports using business intelligence (BI) tools such as SQL queries, store procedures, views, tables, Microsoft SSRS, IQA and PowerBI  Mo
• nitor and enhance software performance on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debuggingA
• ssist in the planning, design, development, of new applications and enhancements to existing applications. Maintain and modify enterprise software applications (iMIS), D2L/Brightspace, Web applications, and others.  D
• ocument settings and configurations throughout the software development life cycle (SDLC) and ensure proper code management with the use of Microsoft DevOps, Continuous Integration and Continuous Delivery (CI/CD) Pr
• ovide orientation and training to end users for all modified and new application. Write detailed user guides covering application features and troubleshooting tips Ass
• ist in the preparation and documentation of software requirements and specifications for in house projects as well as industry driven initiatives Other
• duties as requiredWhat

you need to succeed:New o

• r recent grad in Computer Science or Software Engineering with hands-on experience working with enterprise applications Forma
• lly trained in a major enterprise object-oriented programming language such as C# .NET. Worki
• ng technical knowledge of web technologies: HTML, JavaScript, CSS, XML Hands
• on experience working in integrated development environments, including MS Visual Studio and DevOps Exten
• sive experience with MS SQL databases Exper
• ience with different software development life cycle including agile and scrum Knowl
• edge of applicable data privacy practices and laws Hands
• -on software troubleshooting experience Flexi
• ble and adaptable to quickly learn new technologies Exemp
• lary interpersonal skills Highl
• y self-motivated and directed Keen
• attention to detail Prove
• n analytical and problem-solving abilities Abili
• ty to effectively prioritize and execute tasks in a high-pressure environment Abili
• ty to work both independently and in a team-oriented, collaborative environment What’

s in it for you:Compe

• titive compensation package Hybri
• d Work Model Excel
• lent medical and dental benefitsGreat
• RRSP matchingGener
• ous vacation and flex days Emplo
• yee education assistance programEnerg

y Safety Canada is committed to building a talented and diverse workforce which creates an environment that supports diversity, equity and inclusion. ;We encourage all qualified candidates to apply. Ready

to make a difference? Apply Now!Energ

y Safety Canada thanks all applicants for their interest; however, only those selected for an interview will be contacted.