Senior Retirement Consultant - #439452

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we’ll accomplish together

TELUS Health Retirement Consulting practice brings over 50 years of experience and thought leadership to pension & savings, compensation and overall financial outcome consulting and outsourcing. We improve financial outcomes for individuals while managing costs and risks for organizations. We are one of the largest pension plan administrators in Canada, serving over five million plan participants. We are experts in helping employers, large and small. We are a diverse organization with unparalleled capabilities for our clients and people.

Join our fantastic team of Defined Benefits (DB) Administration specialists in Retirement Consulting. We are proud to have experts located across the country who are passionate about assisting our clients in administering their DB pension plans. Our primary focus is on serving the small to midsize market, delivering on a wide range of services to meet the unique needs of each client. If you are looking for a rewarding opportunity to make a positive impact on clients' financial well-being, this is the perfect role for you!

What You’ll Do

Lead the client service delivery that includes:

• Production of annual pension statements
• Review complex calculations such as marriage breakdowns and pension loss calculations
• Conduct technical analysis of plan provision changes and legislative updates
• Liaise with the actuary regarding membership data for valuations
• Support pension administration issues in collaboration with the client
• Ensure compliance, quality control and service standards are met
• Demonstrate leadership with a coaching mindset overseeing work within the team
• Assist in development of new business with existing clients and prospective clients
• Participate/manage special projects as required
  
  
  

You have…

• 10+ years of DB Pension Administration experience
• College diploma or bachelor’s degree in Actuarial Science, Mathematics, Business or a related field
  
  
  

What You Bring…

• Knowledge of pension and tax legislation
• Exceptional customer focus with strong professional acumen
• Strong communication, project management, and presentation/meeting management skills
• Strong leadership and team building skills
• Highly organized, proactive, and capable of working independently
• Exceptional analytical and problem-solving skills
• Proficiency in office software, specifically MS Word, and Excel, is essential.
  
  
  

Nice to have

• DB pension background and/or ASA designation
• Courses in Pension Administration
• Bilingual (English and French)
• Experience with pension administration software Ariel
• Proficiency with Access
  
  
  

A Bit About Us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.