Customer Service Supervisor - #438127
MT Talent Solutions Inc.
Date: 1 week ago
City: Mississauga, ON
Contract type: Full time
Customer Service Supervisor (Hybrid)
Location: GTA
Salary Range: $70,000-$80,000 (based on experience)
Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment lead to long-term success for all parties involved.
Why Are We Looking for You?
We are proud to support our esteemed client in hiring a Customer Service Supervisor for an exciting opportunity in the flooring manufacturing and distribution industry. Our client is a well-established leader in this sector, known for their commitment to quality, innovation, and exceptional customer service. They take pride in investing in their team, offering ongoing training, career growth opportunities, and a supportive work environment where employees can thrive.
What’s In It for You?
Location: GTA
Salary Range: $70,000-$80,000 (based on experience)
Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment lead to long-term success for all parties involved.
Why Are We Looking for You?
We are proud to support our esteemed client in hiring a Customer Service Supervisor for an exciting opportunity in the flooring manufacturing and distribution industry. Our client is a well-established leader in this sector, known for their commitment to quality, innovation, and exceptional customer service. They take pride in investing in their team, offering ongoing training, career growth opportunities, and a supportive work environment where employees can thrive.
What’s In It for You?
- Competitive salary and benefits package
- Opportunities for professional growth and career advancement
- Supportive and collaborative work environment
- Employee training and development programs
- The chance to be part of a respected company in the flooring industry
- Supervise and lead a team of customer service representatives to ensure high levels of service and efficiency
- Oversee order management processes, ensuring accuracy and timely fulfillment
- Handle escalations and resolve customer issues with a solutions-focused approach
- Develop and implement best practices to enhance customer service operations
- Collaborate with internal departments, including sales and logistics, to ensure seamless order processing
- Train, coach, and mentor team members to drive performance and professional development
- Monitor key performance indicators and provide regular reports on team metrics
- Minimum of 5 years of experience in customer service and order management
- At least 2 years of experience in a supervisory role
- Background in the manufacturing and distribution industry, preferably flooring or related sectors
- Strong leadership and team management skills
- Excellent problem-solving and communication abilities
- Proficiency in order management systems and CRM software
- Ability to work in a fast-paced, customer-centric environment
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Procurement Category Manager - Services - Mississauga
JTI,
Mississauga, ON
22 hours ago
About JTI JTI-Macdonald Corp., established in 1858, is one of Canada’s oldest and leading tobacco companies employing approximately 500 employees across the country with the headquarters in Mississauga (Ontario), manufacturing facilities in Montreal (Quebec) and sales offices across the country. JTI Canada is a member of Japan Tobacco International (JTI) producers of some of the worlds most recognizable tobacco brands....
Principal People Partner
Synopsys Inc,
Mississauga, ON
4 days ago
We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological...
GBS Project Services - Project Manager
AstraZeneca,
Mississauga, ON
6 days ago
At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe. Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture...
