Utility Concierge - #380227

Working Title: Utility Concierge, Data Centre, Shell, Calgary, AB
Employment Status: Full-Time
Starting Hourly Rate: $23.50/hour
Address: 400 - 4th Avenue S. W. Calgary, AB, T2P 2H5
New Hire Schedule: 8:00AM - 4:30PM

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM’s list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.

ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.

Job Summary

The Utility Concierge role is mandated with ensuring that the premises are properly maintained and facility issues are responded to in a timely manner.

The Concierge will relieve the business unit and employees of certain menial activities and act as a daily interface with business unit administrators and employees to execute certain tasks.

Now, if you were to come on board as our Utility Concierge, we’d ask you to do the following for us:

• Conduct routine floor checks for cleanliness, orderliness & deficiencies
• Initiate facility Work Order tickets for repair/ maintenance for the common area
• Meeting Room checks: ensure cleanliness & ensure general orderliness
• Clean and maintain whiteboards; Replenish markers; Replace & maintain brushes
• Inspect and tidy up Oasis - load, run and unload dishwashers
• Check teas/sugars/sticks and replenish accordingly
• Ensure coffee machine is maintained
• Check Greenworks & Micrell levels and replenish
• Tuck in chairs
• Check and maintain copy rooms
• Ensure printers are working and restocked with paper and toners when needed
• Stationery and supplies are replenished and BU is notified when stock is low
• Sort and file mail alphabetically
• Ensure hand sanitizer & wipes are available at designated locations
• Remove out of date posters and posted messages throughout the floor
• Replenish and maintain PAR stock of dishware (plates, cups, cutlery etc)
• Ensure facility cleaning is conducted as required by Landlord cleaners - report deficiencies

Qualifications
Think you have what it takes to be a Utility Concierge? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Minimum of one-year front-line customer-service experience, plus overseeing the maintenance and repair of building systems and office equipment or an equivalent combination of experience and training that provides the required knowledge, skills and abilities in a demanding, fast-paced environment.
• Post- secondary education
• Excellent interpersonal and communication skills (verbal and written)
• Proficient in Microsoft Office
• Must be able to work independently and have great attention to detail
• Must have the ability to lift up to 25 pounds
• The associate will be on their feet, walking around the floors making sure that all our standards are in place.
• Must have some flexibility to cover for vacation/sick days

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [email protected] for further information.