Executive Assistant - #453192

Provide executive support to various executives with complex organizational responsibilities. Independently complete assigned non-routine tasks to meet goals and may work in a team environment. Serve as the primary support and act as a liaison between the office, building, leadership, executives and their organization. Support the operations of the local office.

Key Responsibilities:

Become a business partner for Accenture executives by providing administrative support, as well as supporting our location services. This will include:

Required to be in-office

Will support client/customers, learning, community, and events as well as support Workplace functions defined locally or by your geography and local leadership

Prepare a range of non-routine correspondence according to company guidelines for signature by executive, (i.e. brand compliance, proof reading materials for consistency, grammar, and spelling).

Compile, process and analyze data based on research objectives and prepare reports

Arrange and coordinate meetings/conferences in liaison with the Meeting and Events Planning team when applicable. Handle routine and non-routine logistics (e.g. contact meeting participants and coordinate responses, compose meeting materials and follow-up correspondence with input and review by Executive). Follow up on action items and report status to Executives/meeting attendees. Identify potential speakers and provide local, on-site support as appropriate.

Coordinate work with third-party suppliers – both internal and external – to address support needs and issues on behalf of the executive

Arrange conference calls, video conferences or data conferences occasionally involving a global audience

Assist with miscellaneous complex administrative tasks (i.e. locate and complete standard Accenture forms, provide invoicing and accounts reconciliation support, maintain voicemail/email distribution lists, may manage time and expense reports)

Keep current and be knowledgeable on Accenture’s tools and technology. Educate executives on new and existing technology / processes to support Accenture’s overall strategy

Develop relationships with executives’ clients and their Executive Support Associates

Record and monitor work requests into the tracking tool in a timely manner according to local capabilities and guidelines

May be responsible for coordinating the activities of other Executive Support Associates/Analysts for their team, this is defined as assigning tasks in a structured and formal way and on a regular basis.

Anticipate travel needs of executive and independently coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of executive’s availability and obligations. Support with travel documentation and procedures (itineraries, visa/passport procedures).

May prepare draft proposals and presentations with direction from Executive and/or support from other individuals or service departments, as necessary

May review and sort paper-based and electronic mail, identify/take action required where appropriate

Manage potential complex calendar / diary activity, including coordination of appointments for executives as well as extensive rescheduling. Keep executives informed as needed

May provide telephone support (i.e. answer calls promptly and courteously). Act as executives’ representative to independently handle calls

May maintain contact and email distribution lists

Basic Qualifications:

3+ years of Executive Support experience

High School Diploma/GED; an Associate’s degree or College diploma is preferred.

Professional Skill Requirements:

High level of professionalism with a good executive presence—demonstrated poise, calm under fire

Proactive business partner—demonstrated customer service mentality, assuming ownership over solutions while maintaining flexibility and adaptability

High level of energy and love of work and business—genuine interest in business, willingness, and desire to learn our business

Self-starter—demonstrated ability to work independently and assume greater responsibilities over time

Critical thinker and problem-solving skills—independently overcomes roadblocks

Collaborative with high EQ - able to engage a diverse set of stakeholders, understand different viewpoints, build long-term relationships, and create collaborate team environment

Team player - desire to work as a team player while accepting substantial individual responsibility

Technology savvy with an interest in new generation technology—comfortable doing things a different way, troubleshooting and recommending new technology

Discrete - ability to work with highly confidential material and maintain confidentiality

Continuous learner mindset—desire to grow quickly with a commitment to excellence

Good communication skills (written and oral)

Good organizational, multi-tasking and time management skills

Intermediate to advanced knowledge of MS Office (Word/Excel/PowerPoint)

Ability to communicate and work with all levels of customers