Selling Supervisor, Mens - #452005
CELINE
Date: 1 day ago
City: Vancouver, BC
Contract type: Full time
Profile
CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment. YOUR WORK ENVIRONMENT The Selling Supervisor, Mens is responsible for mentoring associates towards achieving an elevated customer experience, category management and sales objectives, maintaining and achieving high operational and merchandizing standards, and assisting with the daily supervision of the team. YOUR IMPACT Sales: Meet individual and store sales targets and consignment goals Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction Lead and empower sales team to provide high quality customer service in order to achieve maximum sales results Coordinate the use of all client relationship resources (training tools, client books, etc.) to provide elevated service to all clients Manage the level of floor supervision to improve sales results Customer Service: Maintain the highest degree of customer service every day Assist sales associates with various customer service issues Empower associates to make decisions in the best interest of providing good customer service by serving as a proactive mentor and problem solver Operations: Effective utilization of POS system and its inventory management functions Opening and closing the store following Company policies and procedures and make sure that tenders balance. Troubleshoot as needed to resolve problem Administer follow-up and Prêt-à-portererwork in an accurate and timely fashion Meet inventory accuracy and shrink requirements Perform other projects, as assigned Visuals: Partner with the Visual Manager to lead all aspects of the merchandising standards Support the Regional Visual Manager in planning, scheduling and implementing an innovative, compelling and well carried out visual environment with the express purpose of enhancing the customer’s shopping experience Review sales frequently, take action to correct deficiencies and increase positive sales Human Resources: Develop and empower staff through goal setting and regular morning meetings Supervise the team and implement company policies while adhering to proper procedure regarding disciplinary action in the absence of Store Management Identify individual and team training needs in partnership with the store manager
Additional Information
KEYS FOR SUCCESS
Education
Workplace: 737 Dunsmuir St, Vancouver BC, V7Y 1E4
Other Information
Potential starting date: ASAP
OUR COMMITMENT
CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
CELINE recruits and recognizes all types of talent and singularities.
CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment. YOUR WORK ENVIRONMENT The Selling Supervisor, Mens is responsible for mentoring associates towards achieving an elevated customer experience, category management and sales objectives, maintaining and achieving high operational and merchandizing standards, and assisting with the daily supervision of the team. YOUR IMPACT Sales: Meet individual and store sales targets and consignment goals Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction Lead and empower sales team to provide high quality customer service in order to achieve maximum sales results Coordinate the use of all client relationship resources (training tools, client books, etc.) to provide elevated service to all clients Manage the level of floor supervision to improve sales results Customer Service: Maintain the highest degree of customer service every day Assist sales associates with various customer service issues Empower associates to make decisions in the best interest of providing good customer service by serving as a proactive mentor and problem solver Operations: Effective utilization of POS system and its inventory management functions Opening and closing the store following Company policies and procedures and make sure that tenders balance. Troubleshoot as needed to resolve problem Administer follow-up and Prêt-à-portererwork in an accurate and timely fashion Meet inventory accuracy and shrink requirements Perform other projects, as assigned Visuals: Partner with the Visual Manager to lead all aspects of the merchandising standards Support the Regional Visual Manager in planning, scheduling and implementing an innovative, compelling and well carried out visual environment with the express purpose of enhancing the customer’s shopping experience Review sales frequently, take action to correct deficiencies and increase positive sales Human Resources: Develop and empower staff through goal setting and regular morning meetings Supervise the team and implement company policies while adhering to proper procedure regarding disciplinary action in the absence of Store Management Identify individual and team training needs in partnership with the store manager
Additional Information
KEYS FOR SUCCESS
Education
- Business School, University or “equivalent experience”
- Position requires minimum of 7 years of experience of sales preferably in a luxury retail setting
- Minimum of 1 year of supervisory experience preferred
- Computer literate; learn and use various software packages
- Action oriented; results driven
- Able to motivate others and build effective teams
- Customer service oriented
- Social perceptiveness
- Proficiency in meditating and resolving issues or concerns that may arise
- Problem-solver
- Strong oral and written communication skills
- Proficiency in the general software that is used by the company (Word, Excel, etc.), and request necessary training for self and select staff members
Workplace: 737 Dunsmuir St, Vancouver BC, V7Y 1E4
Other Information
Potential starting date: ASAP
OUR COMMITMENT
CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
CELINE recruits and recognizes all types of talent and singularities.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
General Duty Nurse, Inpatient NRT
Provincial Health Services Authority,
Vancouver, BC
6 days ago
Job Summary In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The General Duty Nurse provides and coordinates nursing care services...
Procurement Officer - Major Projects
Pomerleau,
Vancouver, BC
6 days ago
Ready to build your career? We want to hear from you. As a Procurement Officer working in the Major Projects team at Pomerleau Construction, you will support new and ongoing project growth and challenge industry standards with your trade-driven expertise and knowledge. Working on large-scale building and infrastructure projects – ranging from $1.5 million to upwards of $1 billion –...
Product Designer, Electrical
Dometic,
Vancouver, BC
6 days ago
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles, commercial passenger vehicles and overlanding vehicles in North America, Latin America, and the Caribbean. We are on a journey of...
