Salesforce Sales Solution Lead - #451924

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

What makes Slalom different?

We take love seriously. So seriously that we measure customer love in ten dimensions and use those metrics to guide our actions.

Head and heart in everything we do. We show up authentically and get to know you, always leading with empathy and kindness.

Local soul, global scale. Because we live where we work, we’re committed to our local communities and your long-term success—while also staying connected globally.

Momentum that outlasts us. We work with our customers’ teams every step of the way, teaching and empowering them to continue the momentum even after we leave.

Deep connections, better outcomes. Our thorough understanding of partner technologies and priorities drives trusting relationships and exponential impact.

We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running.

Who You’ll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce Sales Solution Lead

Slalom is looking for an experienced, entrepreneurial, and progressive leader to drive Salesforce services and client success through sales expertise and opportunity management. This Leader will provide thought leadership to our enterprise clients, set strategic direction for the Salesforce pursuit project teams, and ensure the quality execution of business and technology consulting across all Salesforce pursuits and engagements.

The Salesforce Partner Solution Lead specializes in understanding the technical aspects of the Salesforce platform and provides business and technical sales support to ensure the best, most comprehensive solutions are provided to meet customer needs. The Partner Solution Lead will also support demo and solution development required throughout the sales/pursuit process

Roles & Responsibilities

• Possesses a deep knowledge of the Salesforce platform and product offerings and relates desired business outcomes to Slalom capabilities.
• Support sales pursuits with deep solution expertise and embed in an accountable and impactful role to lead and support across various experts in alliances, sales, account leadership, pursuit team, enterprise Salesforce core and specialty clouds and capabilities.
• Be able to represent an ‘elevator pitch’ of Slalom Salesforce core and specialty clouds, beyond just your ‘cost center’ area of expertise (i.e. broad solution understanding, beyond a product).
• Drive client-facing conversations to inform client requirements and scope, define business outcomes, win themes, and strategic objectives.
• Craft probing content and guide pursuit team on next steps when faced with incomplete information in competitive situations and demonstrate Customer Love.
• Responsible for collaboration with Salesforce and other capability/GTM teams to co-develop business and technical solutions, to assure alignment in scoping, pricing, team design for all proposed offerings.
• Define, lead and/or support the scope and approach of engagement to meet or exceed client needs; create and conduct demos.
• Lead or support the pursuit lead and proposal manager in creation of client-facing proposal content: accountable for the full resource model to deliver scope including roles/levels, rates and margins; document, prioritize, and socialize assumptions and levers that impact scope and estimates to internal and external audiences; draft scope, timeline, and dependencies/assumptions for the SOW.
• Identify needs for cross-capability (Enterprise, Strategy, Transformation, Data, etc.) collaboration, or outreach for capability-specific support, including illustrating our industry-specific solutions/viewpoint.
• Manage follow-ups, escalations, and working sessions to finalize a cohesive estimate, incorporating preferences across practices and capabilities when necessary.
• Assist in sales to delivery handoff activities, ensuring appropriate knowledge transfer to accountable executive, engagement and delivery solution leads; stay involved in engagement to maintain client relationships.
• Train leaders and upskill others on how to sell and deliver large transformational deals.
• Estimate approximate role breakdown as: 75% lead sales pursuits and 25% lead project delivery.
• Travel Requirement: Up to 20% Travel for the Enterprise Salesforce Team.
  
  

Preferred Skills

• Breadth of knowledge across Salesforce clouds (enough to deliver an elevator pitch and serve as a connector).
• Direct delivery experience in Salesforce implementations in a role responsible for overseeing or reporting out on project status, primarily enterprise-level delivery.
• Comfort with Delivery Excellence roles and responsibilities, including roles of sales and account teams in the pursuit cycle.
• Familiarity with Slalom, local and global capabilities, pursuit process, estimation models, proposal/SOW authoring, and negotiation skills.
• Comfort and experience building Word and PowerPoint proposals, RFP responses, SOWs, and contracts.
• Able to build solution demos and experience with sales engineering aspects of software-related sales is a ‘nice to have’.
  
  

Slalom Employee Perks

• Culture & fun!
• Lunch & learns
• Health & wellness activities
• Annual retreats
• Holiday parties
• Employee resource groups
• Social clubs & activities
• Vacation (20 days prorated based on start date & wellness/sick days)
  
  

Tangible Perks

• Competitive compensation package
• $100 cell phone monthly reimbursement
• Registered Retirement Program (RRSP) & Employer Matching
• Tax-Free Savings Account (TFSA)
• Annual “Thrive Well-Being” Gift Card
• Family planning/ Fertility Benefit
• Maternity/Parental Leave Top-Up
• Medical & Dental Benefits
• Life and AD&D Insurance
• Access to Supplementary Life and AD&D Insurance
• Access to the Employee Assistance Program (EAP) and Inkblot Therapy
• And more!
• All benefits are subject to eligibility requirements
  
  

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Please note if you are hired at Slalom you will be required to complete a background check.