Manager Access & Flow, Ambulatory Care & Cardiorespiratory Services (2025-184) - #451640

Detailed Job Description

CAREER OPPORTUNITY

Position: Manager, Access & Flow, Ambulatory Care and Cardiorespiratory Services

Portfolio: Patient Services

Reports To: Vice-President Services and Chief Nursing Executive

Choose Collingwood General & Marine Hospital

Explore a meaningful career in a place where lifestyle and purpose align. Collingwood General & Marine Hospital (CGMH) is located on the beautiful shores of Georgian Bay and surrounded by the Blue Mountains. With access to skiing, hiking, paddling, and a vibrant arts and culture scene, Collingwood offers a four-season recreational lifestyle and a strong sense of community.

At CGMH, we’re not just caring for today, we’re building the healthcare system of tomorrow. Through our bold strategic plan, Tomorrow is Built Today, we are transforming care in South Georgian Bay. Our future hospital is designed to be a center of excellence for innovation, education, and patient-centered care and will support our growing and dynamic region with leading-edge services and spaces.

CGMH is an 84-bed acute care hospital serving over 74,000 permanent residents and welcoming 3.5 million annual visitors across Collingwood, Clearview, Wasaga Beach, and the Blue Mountains. Our team of over 1,200 staff, physicians, midwives, and volunteers is dedicated to delivering high-quality care in areas including emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, and mental health.

To learn more about our redevelopment and capital campaign, visit: https://cgmh.on.ca/who-we-are/strategic-plan

Our Culture

At Collingwood General & Marine Hospital, our people are at the heart of everything we do. We are proud to foster a workplace rooted in kindness, collaboration, continuous growth, and accountability. These values guide how we treat each other and how we care for our patients, creating an environment where trust, respect, and excellence thrive.

We Are Committed To Our Values

Being kind - fostering a culture of compassion, empathy, and dignity in every interaction

Supporting each other - working together across all roles to uplift our team and our patients

Leading by example - setting a standard of integrity, fairness, and professionalism

Continuously growing - embracing curiosity, innovation, and learning to adapt to future needs

CGMH is a hospital where we want every individual to feel valued, respected, and included. As we prepare for a new, state-of-the-art facility, we are building not only the hospital of tomorrow, but also a high-performing, inspired team ready to shape the future of care in South Georgian Bay.

The Opportunity

Reporting to the Vice-President, Patient Services and Chief Nursing Executive, the Manager, Access & Flow, Ambulatory Care is a key leadership role responsible for coordinating patient flow, ambulatory care clinics, and cardiorespiratory services. This role plays a critical part in optimizing patient transitions, ensuring timely access to outpatient care, and ensuring the delivery of high-quality cardiorespiratory services. The successful candidate will be an innovative leader, collaborative problem solver and will possess a passion for enhancing the patient experience across the continuum of care.

Duties And Responsibilities

• Models the core values of Collingwood General and Marine Hospital.
• Oversees daily bed meeting, hospital surge initiatives, repatriation planning and evaluation, capacity assessment, and the administration of relevant policies and procedures.
• Works collaboratively with all Patient Services Leaders to manage patient flow and ensure operational efficiency.
• Monitors and assesses the delivery of interprofessional team care, utilizing effective communication to strengthen patients' and families' health and social networks, build partnerships, and address barriers at both the client and system levels.
• Ensures the effective operation of Ambulatory Care Clinics and the delivery of clinical services that result in safe, high-quality patient care and outcomes.
• Oversees the day-to-day inpatient and outpatient operations of the Cardiorespiratory Department.
• Tracks and follows up on standards related to quality registration, customer service, financial clearance, and employee performance in the Registration function.
• Oversees responsibilities related to the daily workflow of patient registration.
  
  

Education And Experience

• Membership in good standing with a regulated health professional college in the province of Ontario.
• Bachelor of Science in Nursing Degree (BScN), or Allied Health Discipline, Masters preparation an asset.
• Minimum of 5 years of clinical experience in an acute care setting, previous leadership experience an asset.
• Previous experience managing or optimizing patient flow across inpatient, outpatient, or emergency settings.
• Demonstrated experience in budget development, fiscal planning, and financial management, with a proven ability to monitor and control expenditures in line with organizational goals and priorities.
• Basic Cardiac Life Support (BCLS) certification.
• Demonstrated experience leading or supporting change management initiatives within a healthcare environment.
  
  

Competencies

• Demonstrated clinical expertise and sound decision-making in complex care environments
• Strong leadership and team-building skills with the ability to motivate and support interdisciplinary teams
• Excellent communication and interpersonal abilities to foster collaboration and resolve conflict effectively
• Proven ability to manage patient flow, coordinate transitions of care, and optimize system efficiency
• Skilled in resource and workload management, including staffing, scheduling, and supply oversight
• Experience with quality improvement, patient safety, and risk mitigation initiatives
• Familiarity with relevant legislation, professional standards, and regulatory requirements
• Commitment to equity, cultural safety, and inclusive care, particularly in partnership with Indigenous and equity-deserving populations
• High level of organizational and analytical skills to track performance metrics and drive service improvements
• Resilient, adaptable, and capable of leading through change in a fast-paced healthcare environment
  
  

More Information

Location: Collingwood General and Marine Hospital

Employment Type: Temporary Full Time – 18 months

Start Date: In line with next Hospital Orientation intake

Hours of Work: Days, Participation in Leader on Call rotation

Wage: $117,689.81 – $139,778.57 per annum

How To Apply

If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.

Due to the volume of applications, only those selected for an interview will be contacted. Please be advised that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.

Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.