Senior Manager, Underwriting (Life & Health Insurance) - #451135
Robertson & Company Ltd.
Date: 9 hours ago
City: Ottawa, ON
Contract type: Full time
The Client
Our client is a leading financial institution with a strong presence in Canada. They are committed to providing high-quality insurance products and services, including Life & Health, Credit Protection, Travel, Home, and Auto Insurance.
What You Will Achieve In This Role
Our client is a leading financial institution with a strong presence in Canada. They are committed to providing high-quality insurance products and services, including Life & Health, Credit Protection, Travel, Home, and Auto Insurance.
What You Will Achieve In This Role
- As a Senior Manager, Underwriting (Life & Health Insurance), you will play a pivotal role in supporting underwriting operations and risk management.
- Evaluate risk referrals using sound underwriting judgment.
- Ensure service level agreements (SLAs) and client service standards are met with timely underwriting decisions.
- Provide guidance and mentorship to underwriting professionals to maintain high-quality and consistent decision-making.
- Manage case backlogs effectively and collaborate with third-party vendors.
- Drive best-in-class service while maintaining governance standards.
- Contribute to long-term strategic initiatives to enhance underwriting practices.
- Conduct risk assessments and classifications in line with company underwriting philosophy and standards.
- Approve cases up to $10 million.
- Manage underwriting processes efficiently, ensuring compliance with policies and procedures.
- Mentor and train underwriters at various levels, providing performance feedback and career development support.
- Communicate effectively with internal and external stakeholders to uphold service excellence.
- Strengthen partnerships across departments to ensure seamless underwriting operations.
- Maintain compliance with consumer laws and regulations concerning risk classification, confidentiality, and disclosures.
- Identify and propose solutions to procedural challenges in underwriting operations.
- Foster trust and transparency with clients while facilitating underwriting decision acceptance.
- Bachelor’s degree in Science, Pharmacy, Medicine, or a related field.
- Minimum of 10 years of underwriting experience in Life & Health insurance.
- FALU or AALU certification is mandatory.
- Proven approval authority for cases up to $10 million.
- LOMA Customer Service Certification required.
- Strong industry knowledge with excellent analytical and problem-solving skills.
- Ability to adapt to a dynamic underwriting environment.
- Lead and develop teams while fostering talent growth.
- Work effectively in team environments with a client-focused approach.
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