Head of Delivery Planning - #450616

Born in the Prairies, now part of a worldwide network, Skip is a tech company with an entrepreneurial spirit and the drive to be the best. We're a people-first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, grabbing some groceries or sunscreen, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

Description

Delivery Planning performs a mix of analytical operational work including:

• Managing operational outcomes for the delivery business in all of Just Eat Takeaway.com’s Delivery markets, by:
• Controlling courier supply on our delivery network (in each of 500+ zones across 5 countries, 365 days per year).
• Operating Skip’s Delivery technology to achieve desired outcomes for customers, restaurants, couriers.
• Surfacing information insights about the delivery business to all relevant stakeholders, to enable informed decision-making across the company.
• Analyzing data to understand drivers of Delivery performance and identify opportunities for improvement.
  

Strategic Responsibilities

What’s On Your Plate:

• Develop and implement strategy, structure and process to enable the Delivery Planning team to be successful.
  
  

Management Responsibilities

• DIrect oversight of ‘Delivery Forecasting Insights’, ‘Scheduling Operations’ and ‘Delivery Logistics’ teams
• Delivery Forecasting Insights is responsible for data-driven analysis of Delivery performance (looking backward) and identifying opportunities for improvement (looking forward).
• Scheduling Operations manages the publishing of courier schedules everywhere that the company delivers orders, and works closely with the Forecasting Insights team to manage courier supply for optimal Delivery outcomes.
• Delivery Logistics operates Skip’s order-assignment logistics tools to oversee Delivery performance in real time.
  
  

Operational Responsibilities

• Oversee day-to-day operational performance in all Delivery markets (5 countries), serving as a key point of contact for leadership in all countries.
• Lead consistent delivery of insights and reporting to all stakeholders.
  
  

Technical Expertise

• Well versed in data-analysis/modeling techniques for forecasting analysis purposes.
• Work with Product Tech leadership to help develop and improve Skip’s proprietary Delivery technology.
• Assist Finance teams in multiple countries with managing financial performance of the Delivery business.
  
  

Recipe For Success

• Deep experience in data analysis, financial modeling or other similar quantitative disciplines.
• Exceptional clarity and originality of thought; able to deconstruct solve complex problems from first principles.
• Excellent written and oral communication skills, able to effectively convey complex ideas and instill confidence in senior, global audiences across a variety of functions.
• Able to work fully independently; very strong in organizing prioritizing to navigate a high volume of fast-paced, constantly varied work; able to influence others toward the same.
• Strong leadership experience; keen to act as a mentor to a large team with a significant number of direct reports.
• Builder’s mindset, relentlessly focused on solving problems rather than just identifying them.
• Working knowledge of Six Sigma or other Operations principles and techniques for ensuring strong, consistent execution.
  
  

What It's Like To Work At Skip

SKIP is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their family and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment with global impact, we’d love to hear from you.

Skip is proud to be an Equal Opportunity employer. Boxes are for pizza, not people. So however you identify and whoever you love, you are free to be you at Skip.

We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

Note

• All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
• This role requires a minimum of three (3) days per week in the office.