Login Coordinator - #450017

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At ALS, we encourage you to dream big.

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About The Role

On-site | Casual

The Login Coordinator is responsible for performing duties in the sample receiving, logistics and administration areas within the Client Services department.

Key Responsibilities

• Co-ordination of all sublet lab paperwork and reporting;
• Co-ordinate and resolve any TAT, test code and any sample issues with the appropriate labs;
• Regularly maintain the sample reception and office areas as needed;
• Receive, open and layout samples and paperwork for work orders as they arrive in the laboratory;
• Ensure that sample labels are accurate, checked and that Chain of Custody forms and client communications are scanned into the LIMS system;
• Review chain of custody/analytical request form received in login;
• Determine when client sample processing instructions are missing, incomplete or ambiguous;
• Log-in of drinking water samples and cash client samples in liaison with the Account Manager in charge;
• Accurately process cash account payments in accordance with internal accounting practices;
• Accurate Data entry of client information into internal Laboratory Information Management System (LIMS);
• Daily interaction with ALS clients (on phone and in person on-site);
• Familiarity with all ALS location turnaround times (TATs);
• Preparation and organization of bottle orders to client supplied specifications, including sample cooler control, storage, and maintenance;
• Maintenance and organization of the sample prep room, bottle stocks and preservation of sample bottles;
• Shipping and receiving (samples/supplies) at the reception area;
• Assist with the proper packing and daily shipping of samples to clients and ALS network labs;
• Assist Account Managers with report organizing, mailing, and filing;
• Phone duty back-up;
• General lab office duties including sample disposal as required;
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Other duties as assigned.
  
  

About You

• Must have good organizational skills and be able to handle a fluctuating workload and prioritize work with great attention to detail;
• Excellent customer services skills, verbal skills including telephone answering;
• Good computer skills, including email, Microsoft suite;
• Must be capable of working with minimal supervision;
• Must be well organized and able to work independently, as well as part of a team.
  
  

Required Qualifications

• Grade 12 diploma;
• Minimum 1 year administration background;
• BSc or Technical Diploma in Environmental Science or Chemistry preferred;
  
  

Physical Demands

• Manual dexterity to perform intricate and/or repetitive tasks;
• Ability to stand for a full shift;
• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
• You may be exposed to unpleasant odours;
• Please note that ALS operates 24/7 and will require day, afternoon, and graveyard shift work including weekends.
  
  

Working at ALS

Our people are our most valuable asset and drive our success at ALS.

We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our Benefits Include

• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)
  
  

Please note: Benefits vary based on employee status.

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognized and valued.

Qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, genetic characteristics protected by the law. We invite resumes from all interested parties, including women, Indigenous persons, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.