Field Support - #448919

J&M Group


Date: 1 week ago
City: Vancouver, BC
Contract type: Contractor
What are the top 3 skills required for this role?

  • Desktop Support
  • Field Services
  • Process Focus
  • Answer and provide support as necessary relating to the desktop support Services such as computer refreshes, disposals, etc.
  • Provide general installation and upgrades services - software and hardware on Client's Computers.
  • Trouble shooting of Clients computers coordinating support and requests with other support levels and vendors.
  • Conduct software installation or re-installation on Client's computers
  • Conduct software compatibility test and troubleshooting user queries on hardware and software products installed on Client's computers.
  • Strong Communication in English and presentable to client
  • Ability to manage multiple issues at same time
  • strong interpersonal skills
  • familiar with Desktop software troubleshooting skills
  • Router management
  • Familiar with Windows Office 365

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