clerk, customer service - #447922

Worldwide Furniture


Date: 2 weeks ago
City: Halifax, NS
Contract type: Full time
Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Urban area
  • Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments

Experience and specialization

Computer and technology knowledge

  • Internet
  • MS Outlook
  • MS Word

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Reliability
  • Team player

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