Technical Writer - #443691

Strategic Intelligence Fueled by Science

Job Title

Technical Writer

Reports To

Marketing Head, Seismic Instruments & Systems

Location:

Ottawa, ON

Term

Full Time

About Nanometrics

With over 37 years of seismic technology and industry application experience, we are a global, award-winning company providing monitoring solutions and equipment for studying artificial and natural seismicity. From mission-critical seismic arrays, tsunami and early earthquake warning systems in over 90 countries across the globe to induce seismicity monitoring in the energy sector. We specialize in full-service, integrated solutions for studying artificial and natural seismicity, including turnkey seismic networks, industry-leading precision instrumentation, complete data processing, analysis services, and software applications.

At Nanometrics, we take pride in fostering a culture of innovation, collaboration, and excellence. We are passionate about making a global impact through cutting-edge technology while staying rooted in values of intentional innovation, trust, ethics, and stability.

About the role: 

We are seeking a skilled Technical Writer with a minimum of 5 years of experience in the high-tech industry to join our team. The ideal candidate will have a strong technical background, excellent writing and communication skills, and a proven ability to create clear, concise, and engaging customer-facing documentation. This role requires a unique blend of technical skills and artistic ability to create clear, concise, and accurate technical documentation. The incumbent will demonstrate a natural curiosity in the earth sciences and how technology products can facilitate positive science outcomes.

A day in the life:   

• Technical Writing
• Develop and maintain a wide range of technical documentation collateral, including user manuals, installation guides, training materials, data sheets, and online help systems.
• Collaborate with engineers, product managers, and other subject matter experts to gather, understand, and articulate complex technical information.
• Collaborate with other departments to develop best practices for creating instructional collateral for both internal and external use.
• Become proficient in product purpose and operation to enable the translation of complex technical concepts into clear and concise language suitable for diverse audiences.
• Ensure documentation is accurate, consistent, clear and up-to-date.
• Conduct reviews and edits to improve the quality and effectiveness of documentation.
  
  

• Technical Illustration
• Create diagrams, flowcharts, and other illustrations to effectively convey and clarify technical concepts.
• Ensure that illustrations are accurate, clear, and consistent with the overall documentation style.
  
  

• Content Writing, Coordination and Management
• Curate and / or write customer-facing content pieces, such as white papers, case studies and blogs
• Organize and manage a full collection of technical product information collateral including, the principle product specification database, customer-facing knowledge base, and internal knowledge base.
• Manage multiple documentation projects simultaneously, prioritizing tasks and meeting deadlines.
• Collaborate with project teams to coordinate documentation efforts and ensure timely delivery.
• Track and report on project progress and identify potential issues.
• Propose, develop, and implement best-practice improvements to documentation processes, methods and tools, including incorporating AI in workflows to enhance the final product.
  
  

• Subject Matter Expertise
• Stay current with industry trends and advancements.
• Develop a deep understanding of seismology concepts and technologies.

What you bring to the team:  

• 5+ years of experience as a Technical Writer in the high-tech industry.
• Strong technical writing skills with a proven ability to write clear, concise, and accurate documentation.
• Excellent communication and interpersonal skills.
• Ability to understand complex technical concepts and translate them into clear and concise language.
• Excellent attention to detail and accuracy, and a commitment to quality.
• Strong organizational and time management skills.
• Proficiency in authoring tools, illustration software, knowledge base development, AI and project management tools (e.g., MadCap Flare, Adobe Suite, JIRA, and Zendesk).
• Diploma in technical writing or a Bachelor's degree in science, engineering, industrial design or a related field.
• Ability to work independently and as part of a team.
  
  

Assets

• Knowledge of industry standards and best practices for technical communication.
• Experience writing technical documentation for sensors or other electronic devices preferred.
• Experience with single-sourcing, content management systems, XML authoring and publishing, and proficiency in diagram creation.
• Background in technical communication, journalism, engineering, physics, seismology, geophysics, or a related field.
  
  

Why Nanometrics?

• We are a global leader in seismic solutions and a Canada's Best Managed Companies Gold Standard winner.
• We value sustainable growth that benefits our employees, our community, and the environment.
• Maximize your productivity with our flexible hybrid work model. Our centrally located office space offers a stimulating environment for collaboration and focused work. Plus, enjoy a convenient commute with easy access to biking paths and public transportation.
• Engage in virtual and onsite social events centered around collaboration, learning, and fun, including volunteer events, celebrations, and team-building activities.
• Our comprehensive group benefits program includes RRSP matching, health/dental benefits, a corporate bonus program, education assistance, and a health spending account.
• Our Employee Assistance Program (EAP) provides services and support for health, work-life solutions, legal guidance, financial resources, wellness tools, and more.
• Enjoy a competitive leave program, including a holiday shutdown (December 25 to January 1).
• Grow your career with learning and development opportunities.
• Collaborate with high-performing teams and some of the industry's top minds.
  
  

Nanometrics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require accommodation as part of the recruitment and selection process, please reach out to [email protected]