FCS Child Protection Supervisor (Regional) - #443433

This posting will be used to fill 1 Permanent full-time position working 75 hours bi-weekly. It will establish a 12-month eligibility list which may be used to fill similar positions.

This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.

Who we are

Department of Health and Social Services aims to promote, protect, and enhance the well-being of Yukon people through a continuum of quality, accessible, and appropriate health and social services.

The Family and Children's Services Branch is responsible for territory wide delivery of child protection services and programs that support positive and healthy outcomes for children, youth and their families. The unit responds to complex and crisis situations and works with families to ensure continued safety and well-being of children. Collaborative working relationships with Yukon First Nations and Indigenous Governing bodies are critical in this work. This unit also provides on-call services 24/7 to ensure that a response to concerns of child harm is available, at any time, every day of the year.

Your role

Reporting to the Manager of Regional Services, the Family Services Supervisor is a challenging and highly rewarding position that has supervisory responsibilities for programs and services legislated by the Child and Family Services Act (CFSA). This position is accountable for providing supervision to child protection social workers, social worker assistants, and case aides in all rural Yukon communities; managing a broad range of services that protect children and youth from harm; interpreting policy, legislation and practice standards; assigning and evaluating work while managing workload demands including identifying learning needs, interests of staff, conducts performance evaluations, and provides formal feedback.

The ideal candidate will have a passion and commitment to children's services. This role requires an individual with well–developed interpersonal and supervisory skills, time management and good organizational skills, culturally sensitive, the ability to work collaboratively and committed to relationship-based social work ensuring the community is a safe and caring environment in which children and their families may develop to their full potential.

• For more information on this job, please Brian Bendell, Manager Regional Services at [email protected]


• For more information about the recruitment process, please Sneha Iyer, HR Consultant at 867-332-8615 or [email protected]

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

• Government of Yukon’s many benefits

Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.

Check out:

• Yukon Life


• Working at Yukon government

Important application and job requirements

Essential qualifications

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

• Bachelor of Social Work degree from an accredited University


• Considerable relevant experience working in child protection and delivering child protection services, experience in providing services to families, children and individuals.


• Demonstrated leadership and experience supervising staff; including coaching, promotion of team morale, and focus on client-centred productivity to ensure operational effectiveness; and,


• Experience working with First Nation Governments and communities will be considered an asset

It may be helpful for you to review “Prepare your resume and cover letter”.

Desired knowledge, skills and suitability

If selected for an interview, candidates should have, and may be assessed on, the following:

• Ability to work in a multicultural environment with an emphasis on Yukon First Nation's culture.


• Strong understanding and application of social work principles specifically in child welfare and case management.


• Proven ability to build collaborative partnerships with diverse stakeholders, including government and private agencies.


• Effective management of complex workloads to achieve results and meet responsibilities


• Skilled in problem-solving, decision-making and conflict resolution in order to make and modify operational decisions.


• Genuine commitment in cultivating learning and growth of others with a focus on developmental intent and effect.


• Demonstrated interest in child and family services including child protection.


• Proficient in sound ethical decision-making skills that align with professional standards.


• Ability to take a broad-based, strategic approach to community development in response to mandated client service.


• Ability to prepare affidavits, court documents and intervention services including investigations and core protection services; and,


• The skill to work with high-risk complex cases with a strong ability to help deescalate clients.

It may be helpful for you to review “The job interview process”.

Conditions of employment

You must meet the following conditions before being hired, or within the time frame noted.

• RCMP Criminal Record Check with a Vulnerable Sector Search


• A child welfare record check satisfactory to the employer.


• Possess and maintain a valid Class 5 Driver’s License or equivalent


• Verification of Bachelor of Social Work Degree


• Must demonstrate the ability to be delegated under the Child and Family Services Act within 12 months of hire.


• WHMIS 2015 (within one month of hire)

Job requirements

This job requires you to perform, and/or be exposed to, the following:

• Dealing with potentially volatile and aggressive individuals.


• Willingness to work in rural communities.


• Working evenings, weekends, statutory holidays and after hours on a rotational basis.


• Occasional involvement in situations involving angry, abusive or abused clients.


• May be exposed to hazards from frequently working around volatile parents and/or children who are in crisis.

Learn more

• For help on creating your E-recruitment profile, email [email protected] or phone 867-667-9453.