Senior Business Analyst, Business Transformation - #443281

On behalf of our public sector client, Affinity is seeking a Senior Business Analyst to support the business design and process transformation efforts for a Business Transformation Program. This role will involve analyzing current workflows, identifying opportunities for improvement, and ensuring seamless integration of business and technology solutions to enhance claims processing efficiency. The successful candidate will collaborate with stakeholders, facilitate requirements gathering, and drive business process optimization within the program.

Responsibilities:

• Defining the scope in coordination with the Benefits Measurement team (based on the target outcomes)

• Developing a business design approach and plan

• Preparing for and facilitating business design sessions

• Preparing business design deliverables (e.g., journey maps, process maps, business requirements documents, data analysis and design options recommendations, functional models, target operating models, etc.)

• Working with technology team to translate business requirements to technology requirements

• Working with operations and change management teams to complete change impact assessments, design implementation tactics, and implementing the future state operating model

Qualifications:

• Self-starter and ability to work effectively as an individual contributor, as required, as well as part of a team

• Strong written and verbal communication skills

• Ability to navigate complex stakeholder environment and build effective relationships

• Experience working in public sector unionized environment

• Experience working on a business transformation program or project

Nice to have:

• Knowledge of the claims process end-to-end

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12083