Solution Architect Dynamics CRM (Junior) 9223-0715 - #443180

Foilcon


Date: 2 days ago
City: Toronto, ON
Contract type: Contractor
HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.

Description

Scope

  • The Office of the Public Guardian and Trustee (OPGT) requires a solution architect - CRM to provide technical leadership for the data migration into Dynamics 365 Customer Engagement (CE).

Assignment Deliverables

As a technical leader in the data migration and reporting team, you will provide expert guidance into all aspects of the data migration from legacy solutions into Dynamics 365 CE, full and delta load design and implementation and ensure a quality data migration.

Other Responsibilities Include

  • Lead the development, implementation, and management of D365 CE, monitoring of the whole system.
  • Define the interactions between application packages, databases and middleware systems.
  • Deliver customizations by defining and implementing entities, fields, workflows, business rules, forms, and views, ensuring they align with the business processes.
  • Determine how the Dynamics CRM system will integrate with other systems and applications within the organization's technology landscape.
  • Establish security measures to protect sensitive data and ensure proper access control within the CRM system.
  • Optimize the performance of the Dynamics CRM system to ensure smooth operation and responsiveness.
  • Ongoing Support: lead post-migration support, analysis and resolution of data-related issues or questions; help with optimizing data management processes in the new environment.
  • Other duties as assigned.

Consultant Will Also Be Required To

  • Complete work and achieve milestones within the assigned deadlines.
  • Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the Assignment Deliverables, as soon as he/she becomes aware of them
  • Submit Deliverables for the Cluster/Ministry approval as they are completed.
  • Comply with the Ontario Government and the Cluster/Ministry security procedures and practices
  • Comply with the Ontario Government and the Cluster/Ministry architecture/technology standards and best practices
  • Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines
  • Provide knowledge and skill transfer to a designated Cluster/Ministry staff; and
  • Comply with the Ontario Government I&IT Directive, Operational Policy on the I&IT Project Gateway Process, and other applicable Guidelines, Standards and Procedures.

Skills

Experience and Skill Set Requirements

Mandatory Requirements

  • At least 1 year of recent experience as CRM architect in Microsoft Dynamics 365 CE implementation, data migration and solution integration

Desired Skills And Experience

  • Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) functionalities and capabilities
  • Extensive experience with CRM applications, operating systems, environments, database technologies, programming languages and communication protocols
  • Knowledge of performance considerations in different environments
  • Experience in structured methodologies for the design, development and implementation of applications
  • Extensive experience in CRM applications analysis and design in large enterprise environments
  • Experience in the use of data and process modelling methodologies, techniques and tools, including a working knowledge of metadata structures, repository functions, and data dictionaries
  • Experience developing enterprise architecture deliverables (e.g., models and documentation)
  • Experience in designing, developing, implementing and maintaining large complex CRM applications, workflow processes and dynamic forms.
  • Knowledge of integration technologies commonly used with Dynamics, such as DataVerse / Common Data Service (CDS), Data Entities, and APIs.
  • Experience with continuous integration/continuous deployment (CI/CD) processes around DevOps, data workflows, Synapse workspaces.
  • Strong understanding of ETL principles, including data extraction, transformation, and loading processes; knowledge of common ETL design patterns.
  • Understanding of data pipeline architectures, Azure workflow orchestration tools, and concepts related to data ingestion, transformation, and movement.

Resumes Evaluation/Criteria

Criteria 1: Dynamics 365 CE - 30 Points

  • Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) functionalities and capabilities, implementation, configuration, customization, and operation.
  • Extensive experience with CRM applications, operating systems, environments, database technologies, programming languages and communication protocols
  • Knowledge of performance considerations in different environments
  • Extensive experience in CRM applications analysis and design in large enterprise environments

Criteria 2: Azure Data Migration/ET/SQL - 30 Points

  • Experience with the design and implementation of data management strategies within Dynamics CRM, data governance policies, data quality, data migration plans, and designing data synchronization processes with other systems.
  • Demonstrated experience in integrating various data sources and systems, both on-premises and in the cloud, using Azure ETL services or other ETL tools
  • Demonstrated experience working with Azure Data Factory, Azure Synapse workspaces, PolyBase, including knowledge of pipeline creation, data flows, integration runtimes, triggers, and monitoring.
  • Demonstrated experience with data manipulation languages (T-SQL, PL/SQL), data definition languages, query performance analysis & tuning
  • Demonstrated experience with SQL Server, Oracle, Azure SQL Databases
  • Demonstrated experience with data modeling tools (preferably, ERWIN)
  • Experience with SSIS, SSRS

Criteria 3: Data Migration Test Automation - 30 Points

  • Demonstrated experience with data migration testing, ideally from legacy data sources to Dataverse / Dynamics 365 CE
  • Demonstrated experience with designing, implementing and supporting solutions to automate data migration testing to Dynamics 365

Criteria 4: Azure Platform - 10 Points

  • Experience in Azure resource configuration and administration such as Azure Data Lake, Blob Storage, Key Vault, Application Insight resources, resource groups and subscriptions.
  • Azure cloud certifications
  • Demonstrated experience with continuous integration/continuous deployment (CI/CD) tools and processes around Azure DevOps

Knowledge Transfer

What Needs To Be KT

  • Document the tasks executed and in process of execution as a member of the data migration team using the approach and tools as required by the project manager.
  • All plans & designs including architecture artefacts, data models, protypes, wireframes.

To Whom

  • Project Manager / Team members

When

  • 1:1 meetings / team meetings / documentation in DevOps Wiki and boards throughout the duration of the project life cycle.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Apprentice Thinsmith

Mondelēz International, Toronto, ON
3 days ago
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You independently operate and maintain at least one process, equipment or systems following autonomous maintenance (AM) standards and use your technical skills to improve line and/or system performance to meet business needs. How You Will...

Compliance Officer, Complaints and Regulatory Investigations - Contract

CI Financial, Toronto, ON
4 days ago
At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing...

Product Manager - Toronto

Sokin, Toronto, ON
1 week ago
Product Manager We are looking for an ambitious and driven Product Manager to join our team in Toronto. At Sokin, we are building a world-class product team that can help us remove the borders, barriers, and burdens from global business. Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with...