Team Lead, AMOS Competency Centre - #441015

Job Summary

Reporting to, Manager, Training and Systems Support, this position leads a Team of AMOS Administrators to support the Technical Operations aircraft maintenance management system (AMOS) with user administration related tasks including workflows, schedulers, technical assistance and organizational configurations and settings.

Duties & Responsibilities

• Oversee the daily review and delegation of AMOS administrative tasks in all AMOS Environments including but not limited to:
• AMOS Control Center notifications
• Online Support Tool status and progress
• Errors and Warnings from AMOS Scheduler Tasks
• Data Verification, investigation and correction
• Ensures technical assistance is provided to all Technical Operations users
• Manage user acceptance testing and validation of AMOS software updates, patches, interfaces and processes
• Implement configurations and settings upon request from departments to improve the organizational use of AMOS
• Leads the development training modules for end users of AMOS
• Support department reporting requirements through workflows and scheduler tasks
• Lead the implementation of new and updated AMOS programs
• Liaise with Swiss-AS to ensure AMOS program improvements are communicated, prioritized and implemented
• Lead AMOS organizational meetings
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
  

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
  
  

Qualifications

• Educational requirements: Aircraft Maintenance; Aviation Management; or Software Management
• Must have experience working in aviation maintenance departments (includes: planning, engineering, aircraft maintenance, reliability)
• Must have experience with aviation maintenance management software system AMOS
• Experience leading a Team to meet Department goals
• High level of computing and software skills/knowledge
• Ability to manage your own and others time effectively in a fast-paced and flexible work environment
• Good written and verbal communication skills
  
  

Location

Toronto (Billy Bishop Toronto City Airport - YTZ)

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.