Senior Analyst, Space Management (CAFM/IWMS Specialist) - #440496

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We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.

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Job Summary

As a key member of the Global Corporate Real Estate and Workplace Management team, the Senior Analyst, Space Management is responsible for delivering clear and relevant reporting utilizing data and analytics to drive space strategies and enhance workplace operations. This role resides within the Space Strategy workstream and collaborates with the broader Global Corporate Real Estate team to identify and produce meaningful insights. The Senior Analyst coordinates directly with Technology Software providers for technical support, business users for requirements gathering, and the IT business intelligence team for dashboarding and visualization. This role offers opportunities for professional growth and development within a dynamic global team.

Qualifications

Required:

• Experience in systems implementation and maintenance.
• Experience with IWMS (preferably Archibus) or CAFM platforms.
• Proficiency in AutoCAD.
• Excellent knowledge of MS Office products (Excel, PowerPoint, Word) for data analysis and reporting.
• Strong analytical skills with attention to detail and accuracy.
• Excellent communication and presentation skills for delivering presentations to senior leadership.
• Ability to bridge communications between Facilities, Space Strategy, and IT audiences.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• Excellent English writing skills.
• Practical expertise in data modeling and database administration.
• Knowledge of relational databases.
• Ability to set up, organize, facilitate, and document internal and external meetings.
• Knowledge of Business Analysis (BA) methodology.
• Strong sense of ownership and a growth mindset.
• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.
  
  

Preferred

• Bachelor’s degree in Architecture, Interior Design, Data Science, Information Systems, or a related field.
• Experience as a Senior Business Analyst.
• Understanding of workplace space planning and corporate real estate analysis.
• Experience collaborating with cross-functional teams.
• Familiarity with data visualization tools such as Power BI.
• Experience with agile project management methodologies and tools.
  
  

Key Responsibilities

Data Management and Reporting:

• Manage the Integrated Workplace Management System (IWMS) and ensure data accuracy and alignment with other systems (e.g., Workday, ServiceNow).
• Maintain and integrate data from Space Utilization and Space Management platforms.
• Generate accurate and informative reports displaying occupancy and space utilization metrics using multiple data sources (e.g., VergeSense and HID).
• Support the generation of Global Real Estate analytics for dashboard reporting on Lease Administration, Occupancy and Vacancy, and Capital Projects Planning.
• Develop and maintain Power BI dashboards to communicate key performance results to senior leadership.
• Conduct data validation and reconciliation to maintain data integrity and accuracy.
  
  

Technical Support And Systems Maintenance

• Monitor IWMS platform (Archibus) for outages and respond to application problems.
• Coordinate with software manufacturers for technical support and to understand feature roadmaps.
• Lead and coordinate UAT and production testing for new module implementations and use cases.
• Develop test cases and criteria to validate reporting requirements and identify opportunities for process improvements.
• Support internal users with training on new modules to ensure functionality and accuracy.
• Proactively identify and address system performance issues, implementing solutions to optimize platform efficiency.
  
  

Stakeholder Collaboration And Communication

• Support the Space Strategy Manager and MAC Specialist in day-to-day occupancy planning and ad-hoc projects.
• Coordinate meetings with stakeholders to gather requirements and collaborate with the Business Intelligence team on dashboard solutions.
• Prepare and deliver compelling communications, presentations, and data visualizations to multiple organizational levels, including senior leadership.
• Facilitate discussions with the Space Management team and stakeholders to identify opportunities where analytics can be leveraged to support strategic initiatives.
• Establish and maintain strong relationships with internal and external partners to foster collaboration and drive results.
  
  

What You’ll Gain

• The opportunity to collaborate with cross-functional teams, including Space Strategy, IT, Business Intelligence, and service partners, to shape and influence business strategy through data-driven insights.
• A chance to influence corporate real estate strategy by organizing data to tell a compelling story.
• Hands-on experience with data-driven decision-making processes to optimize workplace operations.
• Exposure to innovative technologies and best practices in corporate real estate and workplace management.
  
  

Skills, Knowledge, And Abilities

• Effective analytical skills with the ability to collect, organize, analyze, and distribute substantial amounts of information accurately.
• Technical proficiency to integrate various databases to support IWMS outcomes, including ServiceNow, HR, VergeSense, and financial data.
• Excellent organizational and time management skills.
• Proven ability to benchmark and analyze business process throughput.
• Strong professional presence, with the confidence to present insights to senior leadership and stakeholders.
• Ability to work independently and as part of a team to achieve goals and meet deadlines.
  
  

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. Our flexible hybrid work guideline requires teams to come to the office a minimum of 4 days per week.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.