Inside Sales Representative (Edmonton, AB) - #440225
The Gear Centre Group
Date: 1 week ago
City: Edmonton, AB
Contract type: Full time
Position Overview
As an Inside Sales Representative you will be responsible to provide exception customer service. This will require determining the customer’s needs through parts identification and problem solving. You will use catalogs both electronic and paper, and be able to effectively use our ERP system for creating repair orders and the quoting and invoicing of parts and service.
For The Right Candidate, We OFFER
As an Inside Sales Representative you will be responsible to provide exception customer service. This will require determining the customer’s needs through parts identification and problem solving. You will use catalogs both electronic and paper, and be able to effectively use our ERP system for creating repair orders and the quoting and invoicing of parts and service.
For The Right Candidate, We OFFER
- Career growth opportunity
- Competitive industry wages
- Comprehensive Benefits package including company paid health / dental / extended health, travel and life insurance premiums
- Paid in-house training
- Employee recognition program
- Rewarding team environment
- Greet customers in prompt, courteous and professional manner
- Troubleshooting and problem solving to determine customer needs
- Sourcing and ordering parts
- Shipping and receiving product
- Properly storing product received into inventory
- Follow all ISO 9001:2015 procedures
- 1-3 years of counter sales experience in a parts, retail or customer service environment
- Strong customer service focus with an ability to build and maintain lasting relationships with customers
- A strong mechanical aptitude is needed for this role
- Excellent interpersonal, organizational and problem solving skills
- Excellent verbal & written communication skills
- Ability to work independently or in a team environment
- Proficient in MS Office with the ability to learn other software programs as required
- Valid class 5 driver’s license with acceptable abstract
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