Client Engagement Manager - #439436
IBM
Date: 4 days ago
City: Markham, ON
Contract type: Full time
Introduction
A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
We are seeking a skilled software developer to join our IBM Software team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages.
IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your Role And Responsibilities
As a client engagement manager, you are responsible for engaging with IBM clients in pursuit of accelerating their deployment of strategic offerings within their production environment, delivering deep technical expertise that leads to successful implementations. You will be assigned to work with strategic customers looking to adopt watsonx Orchestrate. You will work directly with the end client, planning for and executing implementation plans. You will collaborate with the assigned IBM account teams as they are responsible for ensuring the right client sponsors and champions are actively involved and upon successful implementation validating key performance measurements have been met. You will interact with IBM development labs to provide product feedback and engage as needed for product support.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
We are seeking a skilled software developer to join our IBM Software team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages.
IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your Role And Responsibilities
As a client engagement manager, you are responsible for engaging with IBM clients in pursuit of accelerating their deployment of strategic offerings within their production environment, delivering deep technical expertise that leads to successful implementations. You will be assigned to work with strategic customers looking to adopt watsonx Orchestrate. You will work directly with the end client, planning for and executing implementation plans. You will collaborate with the assigned IBM account teams as they are responsible for ensuring the right client sponsors and champions are actively involved and upon successful implementation validating key performance measurements have been met. You will interact with IBM development labs to provide product feedback and engage as needed for product support.
- Core Objective- Accelerate client adoption
- Client Adopter- Drive future growth
Preferred Education
Master's Degree
Required Technical And Professional Expertise
- Strong background in software development
- Demonstrating expertise and knowledge in more than one of the following programming languages such as Java, Python, UNIX Shell Scripting, C#, React, JavaScript, CSS, HTML, NodeJS, Dojo, Rust, Go (golang), Groovy.
- Have understanding of a large scale product SDLC
- Championing the Voice of the Customer
- Customer Support Experience
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