Housekeeping - #439047

Who We Are

The Vancouver Club is a distinguished private members club nestled in downtown Vancouver. Established in 1893, the Club has a rich history and a commitment to exceptional service offering an array of amenities, including dining, function spaces, accommodations, and fitness facilities. The Club is dedicated to providing unparalleled meaningful experiences for it's members.

Opportunity Overview

You are a representative of The Vancouver Club, and you must present yourself in a professional manner at all times. To present, set up and clean all areas of the Club thoroughly, with the key aim of enhancing the member experience by having excellent standards of Club cleanliness..

Responsibilities

• Deliver excellent customer service, at all times
• Maintain high standards of cleanliness and presentation in all back-of-house areas and
  
  

member areas

• Service all bedrooms, washrooms and corridors, in line with daily checklists
• Create and work to daily job lists from the bedroom status list, arrivals and departures list
• Keep up to date with current promotions, events, and pricing, to provide information to
  
  

guests

• Maintain the stocking levels of all consumables and bedroom items
• Report any maintenance issues immediately to the Director of Housekeeping, including all
  
  

furniture, fittings and equipment

• Reset lighting to the current standards
• Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting
  
  

lamp shades

• Store all soiled and clean laundry in line with Club policy and complete the required
  
  

documentation

• Fulfill all reasonable requests from guests, to ensure their comfort, satisfaction and safety
• Report any security issues to the Manager
• Supply all hand towels, linens, and sheets for all areas of the Club
• Making sure that all laundered items are ironed and provided in a timely manner
• Stock all change-rooms, washrooms and linen storage with appropriate amounts
  
  

Required Experience And Qualifications

• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps
  
  

What We Offer

• Opportunity to grow your career with a highly reputable organization.
• Daily staff meals.
• Staff fitness classes (yoga, barre, boxing, and others).
• Non-matched RRSP contribution after 1 year of employment.
• Extended health and dental benefits after three months.
• Health and Wellness allowance per year.
• Christmas bonus.
• Uniforms and dry cleaning.
• Staff events.
• 50% off haircuts at the Club's salon.
• Positive and supportive environment - we work hard and we love to have fun.
  
  

The Vancouver Club is a values-driven private members club that is deeply committed to building an equitable and diverse workforce.

We recognize that our greatest asset is our team. We welcome diverse perspectives, educational backgrounds, and experiences to best serve our team, our members, and our community. Join us in shaping the future of Vancouver Club and delivering exceptional experiences for our esteemed members.

Requirements

• Canadian Citizen, Permanent Resident, Work Permit