IT Software Asset Management Analyst - #438444

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

The IT Software Asset Management Analyst will be responsible for proactively enforcing governance for software and hardware assets as well as coordinating regular audits and follow up reconciliation activities. Focus will be on the asset management lifecycle and will also include maximizing the value of IT asset investment, analyzing software and hardware asset data, conducting root cause analysis on non-compliance, executing corrective actions, identifying and implementing process improvements.

What You'll Do Here

• Manage software assets through their entire lifecycle.
• Perform asset tracking and coordination of internal controls and compliance monitoring activities.
• Provide effective governance to ensure asset management processes and procedures are effectively being adhered to by internal teams and service partners.
• Participate in the evaluation of products, service offerings and contracts and oversee day-to-day interactions with vendors to meet business needs.
• Obtain information and clarification on licensing, product changes, costing and invoicing and communicate and facilitate any such changes.
• Ensure that asset inventories and IT tools are updated, and orders are tracked for internal and external billing purposes.
• Ensure the overall tracking of software license entitlements and evidence, based on software orders. Conduct inventory data cleanup, evergreening/decommissioning activities as required.
• Actively participate in the creation and optimization of standard operating procedures, processes, guidelines and documentation for all asset management processes.
• Provide support and expertise while working closely with internal and external team members on related project work.
• Develop analyses and dashboards to automate asset tracking and regular reporting activities.
  
  

What You Bring To The Table

• 2 years of experience in Desktop and IT infrastructure software asset management with major vendors.
• Experience working with users from a customer service perspective.
• Good interpersonal and communication skills.
• Result oriented with strong planning and organizational skills.
• Ability to multi-task and work in a fast-paced environment.
• Good working knowledge and understanding of IBM software licensing, an asset.
• Experience with ServiceNow configuration, an asset.
• Asset management certification, an asset.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.