Food & Beverage Lead (Banquet Captain) - #437904

Great Canadian Entertainment


Date: 3 weeks ago
City: Halifax, NS
Contract type: Full time
Position Summary

JOB DESCRIPTION

Reporting to the Banquet Manager, the Food & Beverage Lead will actively participate and supervise banquet staff in all aspects of servicing our banquet events. They are responsible for preparing and leading the banquet team and ensuring an outstanding experience for all of our guests from pre-event to service to post event. The F&B Lead is the primary point of contact for the client on the day of the event and will motivate and lead the Banquet team by example. Above all else, they must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.

Job Duties

  • Coordinates and supervises the execution of all banquet functions to ensure that the function runs smoothly and efficiently while meeting the highest standards of service.
  • Provides leadership/supervision, direction, mentoring, and corrective action to Banquet personnel
  • Coordinates and conducts training and coaching for Banquet staff and operations
  • Communicates effectively with employees, encourages, and fosters a teamwork environment.
  • Ensures the integrity of the Casino including compliance with internal controls, health and safety and other statutory regulations
  • Ensures cleanliness and maintenance of all banquet areas
  • Finds ways to play; you are serious about work, without being serious in your demeanor
  • Chooses to make everyday a great day
  • Stays focused in order to be there
  • Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day

Minimum Qualifications

  • Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude!
  • Minimum grade 12 or equivalent is required
  • Current or past serving / bartending experience required
  • Knowledge of POS systems required
  • Must be highly organized with great attention to detail.
  • Post-secondary education in the hospitality field an asset.
  • Current or past position as a food and beverage supervisor / lead or banquet captain an asset
  • Proven leadership abilities with good judgement and decision-making abilities.
  • Strong interpersonal and demonstrated customer service skills.
  • Must be able to work alone or with a team.
  • Must be able to work a flexible schedule.
  • Must be able to balance competing tasks calmly and professionally.

About Us

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your clients!
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
  • Freedom to Innovate: supports new and better ways to be successful.
  • Be your Authentic Self: environment that values diversity as a source of strength.
  • This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

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