Summer Student - Property Management Turn Over Administrator - #437382

Do you believe that Resident Satisfaction is paramount in the work that you do? When presented with a challenge, do you find a way? Do you have a track record of starting smart and finishing strong? Are you the kind of person that does what you can to support the team? Are you proud of what you do? If yes, you may be a great fit for our team!

Position Overview

The Property Management Turnover Administrator supports the overall resident experience in our multi-unit residential buildings in operational activities, through established standards and processes. The team works with our operations and leasing support staff to ensure that the move inn and move out process for our residents flows smoothly and our principles and program objectives are met. It is a high paced environment that requires a large amount of flexibility in the daily role. Pop- up events and branding activities will be a large part of this forward-facing role.

Type: Temporary - 2-month contract

Location: Waterloo, ON, Onsite

Work Environment: Shift work based on project

Compensation: $17/hour

Primary Responsibilities

• Work closely with the Operations team, Sales, and Project Management, to meet deadlines and maintain high level of organisation and productivity.
• Supports a strong culture of quality through the communication, metrics and processes delivered and implemented.
• Prepares and maintains documentation to ensure compliance within quality program standards and turn over requirements.
• Physically inspecting and documenting deficiencies for rectification within units
• Verifies all work orders generated for the successful execution of turn over projects are successfully executed.
• Understands the customers and their quality requirements (i.e. Quality Plans, and Turnover)
• Reconciles pile painting and cleaning PDI directives, sizes and specifications prior to contractor assignment, verification, and approval.
• Gathers all product data from the field staff and reviews it for accuracy.
• Enters and manages data within spreadsheets and databases.
• Utilizes internal software (CRM) to assist in managing and tracking Vacated, Turned and Ready to Rent product.
• Assists with NOE and NOC coordination, requests and management of data for all sites.
• Continuously compiles and maintains turnover documentation throughout the project in preparation for final turnover, including installation summary, cleaning summary, individual turn records, and Client specific forms when required by the client.
• Assisting Supervisors with Daily site administration duties
• Interacts with organizational departments in a professional manner.
• Document Control activities as required.
  
  

Proficiencies

• Process Oriented
• Service Oriented
• Teamwork
• Concern for Order
• Relationship Building
• Adaptability and Initiative
• Analytical
• Flexibility
• Detail Oriented
• Communication
• Judgement and Decision Making
• Professionalism
• Results Oriented
• Commitment to Learning
  
  

Education / Experience

• Outgoing and willing to work in a forward-facing role
• Demonstrate that you will be returning to high school or post secondary school in fall.
• Must be available labour day weekend and labour day.
• experience in office administration, record keeping, and filing.
• experience with Turnover documentation and data packages
• experience in construction and property management
• Intermediate to advanced skills in Microsoft word and Excel
• Experience with program coordination and quality assurance are preferred.
• Experience performing construction / property management inspection activities