Administrative Assistant - #435874

Doane Grant Thornton LLP


Date: 4 weeks ago
City: St. Catharines, ON
Contract type: Full time
Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

As an Administrative Assistant your responsibilities will include:

Administrative Support

  • Assisting the senior admin, and admin pool to complete all administrative tasks in a timely manner and with great attention to detail
  • Being efficient with filing, faxing, scanning and photocopying
  • Having the opportunity to work on projects with others within the Northern Ontario Business Unit (NOBU)
  • Managing electronic and paper-based client files
  • Preparing documents including correspondence, reports and presentations
  • Assembling year end packages (tax returns, financial statements, letters)
  • Participating in development of internal systems and processes
  • Planning office events
  • Preparing for client meetings
  • Managing calendars
  • Managing / submitting expense reports
  • Using STAR practice management applications to ensure proper record keeping and drafting bills
  • Maintaining client database
  • Drafting client invoices
  • Using D365 application to track and report on client relationship management initiatives
  • Being responsible for the duties of frontline reception
  • Being available for other duties as assigned

Client Relations

  • Identifying cross-service line opportunities
  • Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
  • Suggesting solutions and innovative ideas to meet client needs
  • Collaborating with internal teams to address customers’ needs

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be an Administrative Assistant? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:

  • Solid organizational skills including attention to detail and multi-tasking skills
  • Advanced working knowledge of MS Suite, Visio, Adobe Acrobat, social media, etc.
  • Working knowledge of STAR, D365 and Caseware would be considered an asset, but full training will be provided
  • A customer-oriented attitude
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Strong negotiation skills with a problem-solving attitude
  • Innovative thinking, sound judgment, and adaptable to service needs
  • Proven experience in providing exceptional client service
  • Takes initiative and direction and is a self-directed learner
  • Ability to multi-task and meet multiple and/or unexpected deadlines in a demanding environment
  • Demonstrates sound judgment regarding confidential and sensitive matters
  • Available to work overtime during peak tax filing seasons

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

This role is required to be onsite 5 days per week

What's in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

Are you ready to Discover Your Purple?

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.

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