Senior Autoplan Processing Supp Serv - #383633
ICBC (Insurance Corporation of British Columbia)
Date: 2 weeks ago
City: North Vancouver, BC
Contract type: Full time
We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process, please don’t hesitate to contact [email protected], as we are committed to ensuring a seamless and accessible experience for all candidates. Also consider joining our Indigenous Peoples or People with Disabilities Talent Pool to receive information about future opportunities and to learn more about our DEI hiring.
Are you a current ICBC Employee? Click here to access our internal portal.
Position Highlights
The Autoplan Processing Services Support Services team has an opening for a Senior Autoplan Processing Support Services Representative in North Vancouver.
In this role, you will draw on your superb problem solving and technical skills to provide support andadvice to internal and external customers. You will provide technical support in researching, analyzing and resolving errors and discrepanciesrelated to the processing of motor vehicle, insurance and Autoplan transactions and to providefeedback on procedural and systems changes. This role also handles more complex account transactions that require Autoplan financing.
Position Requirements
To be successful in this role, you will need to bring the following skills and experience:
At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
Work Arrangements Defined
Are you a current ICBC Employee? Click here to access our internal portal.
Position Highlights
The Autoplan Processing Services Support Services team has an opening for a Senior Autoplan Processing Support Services Representative in North Vancouver.
In this role, you will draw on your superb problem solving and technical skills to provide support andadvice to internal and external customers. You will provide technical support in researching, analyzing and resolving errors and discrepanciesrelated to the processing of motor vehicle, insurance and Autoplan transactions and to providefeedback on procedural and systems changes. This role also handles more complex account transactions that require Autoplan financing.
Position Requirements
To be successful in this role, you will need to bring the following skills and experience:
- Knowledge of relevant policies, acts and regulations, as well as relevant products and services as theypertain to the processing of insurance premiums
- Analytical and problem solving skills to research and identify errors and changes related to theprocessing of motor vehicle and insurance and Autoplan transactions
- Effective customer service and communication skills to explain policies in understandable terms
- Strong organizational skills to prioritize, adapt and adapt to changing demands
- Ability to concentrate on various tasks, while handling interruptions and time pressures
- Previous broker, and PolicyCenter system experience would be an asset.
At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
Work Arrangements Defined
- Hybrid 8 – you will work a minimum of 8 days per month at your primary in-office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.
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