Tactical - Mall Security Guard - Promenade Mall - #372163

Regal Security Inc.

Date: 1 week ago
City: Toronto, ON
Salary: CA$21 per hour
Contract type: Full time

Regal Security Inc. is currently seeking a Tactical Security Guard at
one of its locations in the Thornhill, ON area.

The Ideal Candidate must have:

  • Full-time availability to work all days of the week and schedules that will consist
of days, afternoons and weekend shifts – including holidays
  • Customer service-driven individual
  • Clear English communication skills in all areas (verbal and written)
  • Detailed and thorough record-keeping (Memo book, incident reports, etc.)
  • Keen observation and attentiveness
  • Professional physical deportment and presentation
  • Decision Making, Reliable, Common Sense, and exceptional judgment
  • Able to work as a team member and assist in leading other team members
  • Firm understanding of the Trespass to Property Act and Criminal Code of

Job Duties and Responsibilities:

  • Provide outstanding and personalized customer service as a front-line
representative of Regal Security
  • Assist in maintaining up to date training, while providing motivation and
mentoring to site security team while ensuring all staff are meeting company standards
  • Provide input to maintain up to date policies, manuals and plans for the site
  • Operate Regal patrol vehicle for the purposes of exterior site and parking
patrolling and for vehicle fuel up and maintenance
  • Report all incidents, onsite activities, interactions and service challenges to the
Security Manager
  • Ensure all site staff are properly trained on site protocols and ensure training
documentation is completed
  • Evaluate and oversee employee performance and coach as necessary.
Reporting any infractions and/or performance issues to the Security Manager
  • Review daily and incident reports for compliance with spelling, grammar and
details for submission to client and Regal Security
  • Develop and maintain a positive professional relationship with tenants,
customers, emergency services and other agencies as they relate to the site
  • Assist accordingly with building and maintaining the site security team schedule.
  • Operate and maintain an organized, professional environment
  • Enforce property rules and regulations and including the Trespass to Property
Act in order to maintain the security and safety of our clients and their assets
  • Oversee the logging in and out of site equipment
  • Actively Monitor CCTV, fire systems, and access systems

  • Respond to all emergency situations (service calls, medical emergencies,
building situations, etc.)
  • Ensure that safety and emergency protocols are completed in response to Fire
Alarms and other Site Emergencies
  • Complete walking patrols, vehicle patrols, and inspections of facilities and
equipment and report any hazards, deficiencies, etc. to ensure safety and
  • Review, understand and follow post orders as identified for the represented
site representing
  • Maintain a safe working environment and follow the facilities health and safety
  • Duties as otherwise assigned by the Security Manager/Senior Management


  • A proven background with minimum of 2 years security experience in a commercial
  • Demonstrated Strong verbal and written communication skills.
  • Use of Force Certification would be an asset
  • A University degree and/or College diploma in a relevant field (Police Foundations,
Protections Security and Investigation, Criminology etc…)
  • Valid Security Guard Licence, Valid First Aid / CPR Certification &AED Certification
  • Strong organizational skills to manage multiple tasks concurrently.
  • Strong investigation, research, and strategic analytical skills.
  • Strong administration, project management, and multi-tasking skills.
  • Adapts well to challenges and works well under pressure.
  • Computer literacy and proficiency required, Strong working skills with IOS, Windows
Devices, Microsoft Office (including Word, Excel and Outlook) and Google Software with
good working skills in Apple products, Microsoft Office, and Google


  • Pay rate will be up to $21 an hour based on site requirements.
  • Health Benefits are available for full-time employees upon completion of 3
months probation

Why choose Regal Security?
Regal Security Inc. is an established and growing security company that offers a vast
array of professional and dependable security guard services across the Greater
Toronto Area and Southwest Ontario

Our Everyday Superhero guards are selected and trained to protect our client’s
assets, property, employees, and tenants, using a custom-designed security solution for
every client within the sectors we serve
Every member of the Regal security team, and every service that is carried out, is
directed by the Regal guiding principle: Strength & Honor. With this in mind, Regal’s
security guards are known as Everyday Superheroes – they are friendly, well-trained
and, most importantly, proud, as they go above and beyond the call of duty to uphold
Regal’s high standards

Thank you for your application, unfortunately, due to the high volume of applicants, only
those deemed eligible for an interview will be contacted. All candidates will be
communicated to by phone or email for the purposes of the recruitment process
Regal Security Inc. welcomes all candidates equally and encourages all qualified
candidates, from women and men including persons with disabilities, members of visible
minorities, and Aboriginal persons, to apply
Regal provides accommodation for applicants with disabilities during the recruitment
process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA)
Please contact us to request accommodation


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